Is there a MINIMUM order?

No can do! You can order whatever quantity suits you best. Transport cost is charged per pallet, so whether there is 1 sleeper or 20 sleepers on a pallet, it makes no difference.

What do you charge for delivery?

We are using a third-party haulier and the delivery charge is calculated based on your delivery postcode and the size of your order (per pallet up to 1000kg).

If you place the number of products you are interested in your basket, then add your postcode in the Shopping Basket page, our website will calculate the delivery charge.

Please note delivery prices vary depending on the size of your order.

e.g., up to 20 pcs. Oak Sleepers 2400x200x100mm you are charged for one pallet, while for 21 pcs. of Oak Sleepers you will be charged for two pallets.

When will I receive my order?

We currently offer 4-7 working day delivery service, from Monday to Friday between 8am and 5pm excluding Bank Holidays.

Following your placed order, we will inform you on email with the date scheduled for your order to be collected by the haulier from our warehouse and an estimated delivery date.

Whilst we provide an estimated delivery date, we will always do our very best to ensure your delivery is on that timescale, but we cannot guarantee this due to matters beyond our control.

We will do our very best to keep you informed of any delays once our haulier has informed us.

How will my order be delivered?

All deliveries are kerb side, although our haulier will deliver closer to your delivery address if possible. When considering access, please consider width restrictions, parked cars, trees, low bridges, power lines etc.

Your order will be delivered on a pallet/s. Our haulier delivery vehicle will NOT be fitted with a crane or winch.

Please be aware that if your delivery address does not have sufficient access or the address falls within an area in which it is illegal for our delivery vehicle to park or offload, the driver will not be able to make delivery. Thus, your order will return to the depot and the haulier will attempt redelivery using a smaller vehicle. In such cases, please advise beforehand in the dedicated order note field when completing the order, in order to avoid redelivery charges.

If you have any concerns regarding if/how our delivery vehicle can access/unload to your delivery address, please contact us before placing your order.

How much does my order weigh?

You can find the weight of each item on the product page under ‘additional information’ or below.

SKU	Product Name	Approx. weight
OS600200100	Oak Sleepers 600 x 200 x 100 mm	12.6 kg
OS1200200100	Oak Sleepers 1200 x 200 x 100 mm	25.2 kg
OS1800200100	Oak Sleepers 1800 x 200 x 100 mm	37.8 kg
OS2400200100	Oak Sleepers 2400 x 200 x 100 mm	50.4 kg
OS2400225125	Oak Sleepers 2400 x 225 x 125 mm	70.9 kg
OS2400250125	Oak Sleepers 2400 x 250 x 125 mm	78.8 kg
OS2600250150	Oak Sleepers 2600 x 250 x 150 mm	102.4 kg
OS3000200100	Oak Sleepers 3000 x 200 x 100 mm	63.0 kg
OB240015050	Oak Boards 2400 x 150 x 50 mm	18.9 kg
OB240020030	Oak Boards 2400 x 200 x 30 mm	15.1 kg
OB240020050	Oak Boards 2400 x 200 x 50 mm	25.2 kg
OB240025050	Oak Boards 2400 x 250 x 50 mm	31.5 kg
OP24007575	Oak Posts 2400 x 75 x 75 mm	14.2 kg
OP2400100100	Oak Posts 2400 x 100 x 100 mm	25.2 kg
OP2400125125	Oak Posts 2400 x 125 x 125 mm	39.4 kg
OP2400150150	Oak Posts 2400 x 150 x 150 mm	56.7 kg
OP2400175175	Oak Posts 2400 x 175 x 175 mm	77.2 kg
OP2400200200	Oak Posts 2400 x 200 x 200 mm	100.8 kg
OP3000150150	Oak Posts 3000 x 150 x 150 mm	70.9 kg
OP3000175175	Oak Posts 3000 x 175 x 175 mm	96.5 kg
OP3000200200	Oak Posts 3000 x 200 x 200 mm	126.0 kg

Do I need to be in when you deliver? YES!

YOU are responsible for offloading the products from the vehicle and at least two people must be available to manually offload. Railway sleepers are too heavy for one person. Your order will be delivered on a pallet/s. Please be aware that our haulier delivery vehicle will NOT be fitted with a crane or winch. In case you have forklift available at the address, please inform us.

The delivery has a 30 min time allowance for offloading your order.

If you are not in the driver will not be able to deliver and you will be charged the cost of redelivery.

What if I am not home when delivery is attempted?

Someone else will need to sign for the order, but please keep in mind that at least two people are still required to offload the product.

If nobody is to sign for the order, the goods will be returned to our haulier local depot. If we cannot contact you to arrange redelivery, we will return the goods to our central depot and cancel your order. Please bear in mind that redelivery and cancellations will incur additional fees in both cases.

Is it possible to collect goods directly from your location?

Yes, we offer a collection service. Please note the following details:

Location: We use shared facilities located on NG32 or NG22.
Collection Schedule: Collections are only available on weekdays, and you must book a timeslot with the warehouse in advance.
Ordering Process: Once you place and pay for your order, we will send you an email with instructions on how to book your collection timeslot. It is essential that you follow this process and respect the scheduled appointment.
No Walk-ins: We do not support walk-in sales. Kindly refrain from visiting without having first placed an order and secured an appointment.

Collection Process: Your order will be brought outside using a forklift. However, loading the items onto your vehicle is your responsibility. To ensure successful forklift loading, please make sure your vehicle meets the following criteria:

A flat floor for safe loading.
The capability to be loaded only from one side.
The opening width should be longer than the pallet length.

These requirements are crucial for the safe and efficient collection of your order. Please be advised that if the warehouse personnel deem the use of the forklift unsafe for any reason, they may decide against it. In such cases, you’ll need to handle the items manually. Ensure you have adequate manpower and a suitable vehicle for the collection.

Description

When you choose hardwood sleepers, you get premium quality and durability, with a sense of security that your gardening and exterior projects will look great for many years to come.

They are ideal for landscaping projects such as retaining sleeper walls, flower beds and other garden features.

Each sleeper is unique, with an individual character. Due to the fact that they are a natural product cut from oak, the hardwood sleepers will change their appearance over time, turning to a shade of grey or silver. They may also have some irregularities, cracks, splinters or knots, which are of no concern when it comes to their quality. In fact, such distinct features give them the natural, rustic look that most homeowners are looking for in their gardening projects.

Please note that our oak is fresh sawn, it is not dried, nor planed, and the dimensions of the oak can vary by up to 5-10 mm on each side and in length due to the rough nature of the cut wood. Keep in mind that the oak may experience natural changes, such as shrinking or bending, during the drying process. This is a common characteristic of unseasoned oak. When using the rough sawn oak for your projects, it’s recommended to allow for potential changes in dimensions due to drying.

Additional information

Weight	945 kg
Dimensions	1800 × 200 × 100 mm
PACK SIZE	25 pcs.
MATERIAL	Hardwood / Oak
TREATMENT	Untreated
COLOUR	Natural Oak. Due to the fact that they are a natural product cut from oak, the hardwood sleepers will change their appearance over time, turning to a shade of grey or silver.
TYPE	Garden Landscaping Sleeper
BRAND	OakMax